lM
liven M

1 reviews | Active since Dec 2018

13 Jun 2019, 12:08

Finrite Administrator

Don't take phone insurance with Telkom Finrite. They are ****** and ********, I had a phone insurance with them and my phone was damaged. Huawei P20 lite 64 gig, with camera rear 24mp, 16mp, front 16mp and 2mp and they want to replace it with 13mp phone, and I have to R350 instalment at telkom for the remaining of 24months contract. That is nonsense n they don't want to refund you the premiums and they even charge R500 basic. The phone they are offering as replacement you can buy cheaper. Please people stay away from Telkom Finrite Administrator. They number is ********** 734

0
Replies (3)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply14 Jun 2019, 15:43
Official
 Dear Customer,  Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query.  Regards,  Finrite Customer Experience Team 
lM
liven M's update16 Jun 2019, 11:07
Reviewer Update
Hello

I got a feedback that my phone was send back unrepaired and I will get my basic excess and my insurance policy is cancelled.
lM
liven M's update16 Jun 2019, 11:08
Reviewer Update
Please people don't ever associate yourselves with this company