1 reviews | Active since Jun 2020
Finrire administrators worst business, doesn't communicate with clients and *****s money
07 January 2020 I lost my phone , called telkom to report and block my s imcards , they said they'll call me bavk with ITC NUMBER TO take yobpolicecstatiin they fidt, I called them back got ITC NO police report and e-mailed claim documents 10 January2020. Tried calling them phone doesntvget picked up. 03 Feb 2020 I 're e-mailed documents claim ec tried calling as no communication from them only 16 March when I called them from Westgate telkom lady said there was no claim, she further asked for email address I used to sent claim , which she found the emails and then Saud it was a late claim I asked her yo recheck as i sent first one with January 2020. , asked me yo resubmit , which I did following day and only did I receive an sms stating claim received ... fast Girard only 20th May 2020 did I receive sms to pay ecchess which I did , I have been calling 3mailining f inrite and complaints section but nothing 26May I called told them I paid excess a day before . I was told claim has been approved I should wait 5 yo 7 days for my phone. My address was taken m they said they did not have my address which I did not understand that . Week later still no phone 02 June I called and was asked which one I chose and I said I was not given a choice , the sitanda person gave me choices of Samsung note 10but could even answer simple questions about that phone whether it was dual sim,space, camera. Ou them said I'll prefer a haewei please. He said 5 to 7 days delivery ,. 09 June week after I called fintite again , only to get an excuse that supplies have not been working since 28 May and lady called Cynthia sent anemailsto say I want a haewei phone. Following day tenth a June I called as I was told they will get backvyo me only to be told supplies have not responded and told I will get contacted within 48 hours. It's now six months of paying for phone and insurance of a phone I don't have , additionally I have a tablet thst had a problem submitted to Westgate telkom 16 March only got sms about excess 20 April. Paid same morning and had I calland call til 26 May when I had to tell them when I paid and the amount did I get sms that I paid and my tab will be fixed 27 exact next day I was told it is fixed and will be couried to me .,,it took two weeks till 9June calling and finding about about my tab , and lady in Westgate mall calked Martha denying that my tab was tgere while fintite said it was collected by them and a person called Kelebogile signed for it . I collects the tab only to get home it was not reading sim cardwhich was new problem it didn't have .....additionally it had an sms that indicate Vodacom si wax out in it as it saidVodacom settings and I do not own no Vodacom Sims in my house. I e-mailed finrire exactly that afternoon and had to return the tablet back, meaning another three months of not having a gadget that am paying for
