Finite poor service!!!!!!! ???

Revolting! I put an insurance claim in on the 4th of February 2019. It's been two months. I have had to rebook my phone in twice. Every consultant I speak to cannot provide any help, they say a supervisor will call, which they don't... They've got the incorrect software saying my IEMI number isn't insured when it is, which I have been paying for and have checked at Vodacom. Revolting service, poor communication s****s and completely unprofessional.

I tried to sort this out without putting negative things on the internet but this is utterly ridiculous- how can you run a business with this much chaos!!!!