ND
Nelisiwe D
1 reviews | Active since Dec 2019
11 Dec 2019, 11:52
FINERITE INSURANCE NOT PAYING OUT
i am a telkom contract phone customer, i signed a contract for finerite to insure my Huawei 7 pro 2019 phone device a few months back. i lost my phone on sunday 1st of december 2019. i immediately blocked the phone and went to open a case at the police station. and then called finerite admin on monday the 2nd of december to report the divice. 4 days after no feedback i then called them to follow up . the consultant said i must send the my IMEI number. till today no feedback from them and they are not picking up when i call their admin line.
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Finrite Administrators (no longer in business)'s replyOfficial
12 Dec 2019, 08:51Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,Finrite Customer Experience Team
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply12 Dec 2019, 08:51
Official
Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,Finrite Customer Experience Team
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,Finrite Customer Experience Team