CH
Carl H

1 reviews | Active since Aug 2019

01 Aug 2021, 09:22

Finerite Bad service

Bad insurance Bad and dishonest practices Bad servise

Insurance scheme: Edcon cash Policy number: CCL*** Job number: Job 886965 Claim number: EDCCLM112012 My phone got water damaged the 13th ofJune it took me about 3 weeks to track them down to register a claim, They phone me once and I have to phone them all the time, they make empty promises that they will phone back the same day or the next day and never do, their management also dont phone back and you can not hold on for them to complain, the last communication from them was on the 16th of July, after phoning them I had to pay R200 exsess, after paying it Isend prove of payment and they went dark, After I had to phone them again they informed me that I had to pay another R600 exsess. This is unacceptable, I requested a manager to phone me and nothing is happening, I will go to the ombudsman with this issue and Hollard must be ashamed to be in business with a company like finrite

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