Fed up

<p>I've been with C surance for 30 months now and they've recently cancelled my premium claiming that I haven't paid for 2 premiums ofwhich is all a lie bcz a debit order went off on my account on the 29th for one debit whereas it was supposed to be 2 now when I call to arrange to make a manual payment and for them to explain y my premium has been cancelled when I still have 30 days of grace period and I've emailed them a copy of my bank statement as proof but everytime they put me on hold and end up cutting my call. I took this insurance to help me and it hasn't done that. Now they tell me that they don't insure prepaid phones since my contract was done in jan and all this time they had no problem debitting my account. I want each and every cent I've paid back esp since I've never claimed ish or u re open my policy because that is no good enough reason. Am fed up with ur service!!!!</p>