Faulty repairs and Bad service

This is the second time I have made use of Callsure/Finrite and it was yet again an unpleasant experience.<br> <br> My iPhone 5s screen cracked, I claimed, they took it in and returned to me a what I think is a new phone because it has zero bumps and bruises like my old one. I happily started setting up the phone only to find that the finger print function was not working. I sent it back, they took it in, \fixed"it but it came back with the same issue. I have now sent it in for the 3rd time.<br> <br> I have spoken to call centre agents named Beatrice"