Fast to respond slow to deliver

<p>On 12 May 2017, i was ****** of my cellphone. I have insurance on my cellphone that I bought from Game with Finrite. They were very fast to respond to my claim informing me that it was approved and that my phone woudl be delievered in 4 to 5 working days. This was on 24 June 2017 that i received the message.</p> <p>I waited and no phone was deleivered. </p> <p>When i called them on 11 July to find out why my phone was not delivered, I was advised that they do not have stock available of my phone and i woudl get a finacial pay out in another 4 to 5 working days.</p> <p>It is imperative for my job that I have a cellphone at all times and not only has the ******* been a traumatising, but now i have to call after the insurance that i pay every month to help me.</p> <p>What if i did not call them to ask what was happening? Would I have waited forever?</p> <p>I was so impressed with their quick response in the beginning but the delivery of their promises have turned up empty. It really is an absolute disappointing inconvenience! </p>