Failure to replace a lost Cellphone
<p>Finrite Administrators (Telkom Insurance) </p> <p>The insurace company doesnt want repalce Iphone 5S which i have being paying preminums to the insurance company. Instead they want to offer me a different but on the contract it state that "</p> <p>"Total loss - at Telkom's discretion we will replace the equipment subject to the maximum limit of indemnity as follows:-<br /> • with the same model; or <br /> • Should the Equipment no longer be available, we will replace with another model of the same or similar specification, value and availability at the time of indemnification."</p> <p>I have stated to them that the iphone 5s is still available in the market and i was advise that the supplier doesnt have the iphone 5s anymore.</p> <p>Is it my fault the supplier doesnt have iphone 5s or is the insurance company is bulling me and Breach of contract the contract that i have with them.</p>
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Kind regards
Finrite
Please be advised that we have received your complaint, and we are currently investigating the matter.
We will be providing you with feedback shortly.
Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***
Kind regards
Finrite
