EXTREMELY HORRIBLE SERVICE

FINRITE IS THE WORST INSURANCE COMPANY. YOU PAY THEM BUT WHEN IT'S TIME TO MAKE A CLAIM THEY DON'T CARE. THEY HAVE THE WORST REVIEWS BUT THEY STILL DON'T CARE. I WONDER HOW THE CEO OF THE COMPANY FEELS ABOUT ALL THIS NEGATIVITY BUT THEN IT HITS ME HE ALSO DOESN'T CARE OR ELSE THERE WOULDN'T BE THIS MUCH NEGATIVITY. JUST FOR AN INSURANCE CLAIM WHICH YOU PAY FOR MONTHLY THEY TREAT YOU LIKE YOU WANT IT FOR FREE. THE CALL CENTER AGENTS ON THE LINE ALSO SOUND LIKE THEY DON'T CARE, THEY DON'T EVEN RESPOND TO EMAILS.MR CEO WHAT IS HAPPENING? WHY ARE YOUR CUSTOMERS BEING TREATED LIKE THIS? WHY ARE YOU NOT ACTING? WHAT MUST ONE DO TO GET ASSISTANCE?