MM
Mercy M

1 reviews | Active since Nov 2017

30 Dec 2019, 19:05

Extreme Insurance ********

I gave this 1 star simplicity because I could not give it No star at all. Finrite Cellphone insurance is just ******** insurance. I lost my phone 3 weeks ago, since then I been calling without the phone keeps ringing without being answered. Twice I got lucky one of the administrators answered and said they are putting me through but no one answered. I sent couple of emails without response, while at it I receive a monthly invoice from them, the nerve. Up to now I have not received any communication from them and I still don't have a cellphone replacement.

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Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply31 Dec 2019, 08:36
Official
Dear Customer,
 
Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query.
 
Regards,
 
Finrite Customer Experience Team