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PULE M
1 reviews | Active since Jun 2019
18 Jun 2019, 09:50
Excess fee for what?
I bought an iPhone 6s at Telkom last year August and I took insurance with Finrite. Terms and conditions of the contract provide that there will be no excess for any claim that occurs after 6 months. Now my phone is broken, I took it back to store and I received an email from Finrite advising that I must pay an excess of R750. I have never claimed before and the contract is more than 6 months, I wan to know the reason for this excesss and nobody gives a valid reason. It is apparent that Mutual and Federal and Finrite they running a bogus business
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Finrite Administrators (no longer in business)'s replyOfficial
18 Jun 2019, 10:34 Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards,
Finrite Customer Experience Team
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards,
Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply18 Jun 2019, 10:34
Official
Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards,
Finrite Customer Experience Team
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards,
Finrite Customer Experience Team