SH
Simphiwe H

1 reviews | Active since Aug 2019

08 Oct 2020, 16:11

Excellent service delivery by Finrite

I lost my phone on 22 September and got it blacklisted and repported to SAPS on 23 September. I sent the documents to Finrite on the same day. I made a call on 28 September for update and was advised to send my invoice so that they coulkd see how much I was paying monthly for determination of excess amount on claim. on 2 October I called for an update and was given banking detail and an amount I had to pay. On 3 October I paid and requested update on 6th of October, I was then asked to provide my delivery address and super happy that I just recieved my phone which is worth the amount stated based on premiums I am paying.

for all who are having problems with Finrite, kindly have enough airtime as they recive high call volume. In my experience, I had never been unfortunate to not be attended. I know it is frustrating to be calling all the time for update.

Im happy to be insured by Finrite. Thank you

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Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply09 Oct 2020, 16:49
Official
 Thank you for taking the time to compliment our staff member. We will ensure that the relevant staff member receive due acknowledgement for the good service rendered.
 
 Kind Regards
 Finrite