Empty promise from finrise insurance

Finrite insurance is the worst i havr been waiting for thedelivery if my phone; they didn't even bother to let me kniw rhat my phone is not gonna be delivered sent endless emails with the response; right nowi don't even have a proper phone but cone monthend they will be debiting my account but when u wantcustomer service i don't get it at all. This insurance is trash i won't even recommend it to anyone