Edgars finrite insurance under written by hollard

I have an Edgar's account an a cellphone insurance with finite under written by hollard taken at edgars. Earlier in September I submitted my claim as I was ****** and was to pay access fee an I did pay the money, a week pass no one contacted me and I called finrite and was told that I should expect a call in 48 Business hours an nothing happened as it's two weeks since the money has been paid and no one is saying anything yet they are too quick to deduct the premiums but when it comes to paying out claims it's a problem. Finrite insurance under written by hollard is taking people for a ride they are real fly by nights.Rather insure your valuables with accredited companies like insurance, admin plus which have a good reputation. This shows that we are never valued and companies are making a fortune out of us.