aM
andiswa M

1 reviews | Active since Aug 2014

21 Jun 2019, 16:57

****ed beyondthe word

They are the worst i first spoke to Linah Tshabangu in May for my insurance as i was charged 3 times for 1 phone that was claimed in Sept 2017 she was very rude beyond the word, transferred me to Charmaine Van Wyk that lady just hung up in my ear after an hour on the phone. Tshepo Sekamane came in to assist he left me hanging sd i ll be refunded my money back as i was charged for 2 extra fones on 1 phone which had a dual sim card.. today as its 3 weeks waiting for the refund nothing has been done. They sd he is off spoke to Sakhiwo August he left me on the phone for an hour after asking for his supervisor i spoke to Susan Sesi sd they are offline and she cant help me ill get my money next month... 3 months for an error that they did. A bunch of useless employees who know nothing about customer services... Hello peter you are my last hope... Pls help me with this nonsense that Finrite is doing.

0
Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply24 Jun 2019, 08:16
Official
 Dear Customer,  Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query.  Regards,  Finrite Customer Experience Team