ID
Innocesia D

1 reviews | Active since Nov 2016

08 Jul 2019, 10:49

Don't ever take insurance with finrite. They are *****s

I took a cash insurance with finrite. They over changed me after that they said they got an rejection from the bank and I should deposit the money in their bank account and I did and sent them the proof of payments.. This month on the first I saw that they didn't debit I deposited the money again.. And I called them to found out whats happening why are they not deducting money from my account I was told it has lapsed I asked them how cause I have been paying my account I haven't missed any payments.. If they say my insurance have lapsed they should return back the money that I have paid because they are **********.. I have been using my airtime to call them and they busy telling me stories and they can't even answer my question.. I'm not even claiming anything bt they giving me problems... Dnt ever take an insurance with them

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Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply09 Jul 2019, 09:14
Official
 
Dear Customer, 

Thank you for making us aware of your complaint.  One of our Customer Experience Agents  will make contact with you to assist with your query. 
Regards, 

Finrite Customer Experience Team