Don't do insurance with this company!

I am very much disappointed in this insurance company. How can Telkom even recommend such a slow company that never provides any service. With the reviews that are being updated everyday here on this site, I've never seen a good rating for you guys. Please tell me, when ever have you delivered a good service or processed a claim without any hassle? Which proof can you give that one customer's phone has been replaced of which the made a claim of?

All you know best in replying is just send a systematic reply message that you send to everyone, doesn't matter what they say or what complain they have. It's not our job to have to call you everyday and want feedback. As a customer service company, you have to revert back to the customer, as they are always important, and tell how far their claim is. But all we always get from you is the bull that you tell us each and every time that "we are waiting for usage from Telkom and that there is a backlog". Every company has a backlog but they make sure they treat you as if you are the only customer and make you feel important. But not Finrite. This is the most pathetic company that I regret everyday of my life doing business with. I am telling you that you are going to lose out on customers and you are sure going to have a bad name at the Ombudsman for poor and non-delivery service.