MP
Modiehi P
1 reviews | Active since Dec 2019
13 Jan 2020, 19:16
Dissapointed with the service
Hi, I am very disappointed with the service I have been getting from Finrite,I sent my phone for repairs beginning of October 2019,I received an e-mail from them asking me to deposit money in their account,Amount of 750.00 I have paid the access fee on the 28/10/2019,I forwarded all the document to them including the proof of payment,i have been making follow up,Calling them each and every second day,I still have not received my phone,Each time I am calling them I am told a different story..Today I was on the call with them They are saying they don't see my access fee payment. DEVICE NAME -MATE 20LITE imei-***
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Finrite Administrators (no longer in business)'s replyOfficial
15 Jan 2020, 08:30Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply15 Jan 2020, 08:30
Official
Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team