DISSAPOINTED

(No subject) [Draft] This message hasn't been sent. Saved: Tue 02/06/2020 14:22 I bought phone from Game Dec 2017 and took out insurance.

I had my first repair done Nov 2019 not to long after that phone had issue again and had another repair done Dec.

Since that time my phone had issue after issues and I really dont have time to keep calling or be without a phone.

I called them on the 1 June 2020 spoke to Hlengiwe who advised phone will have to be repaired again.

I was furious because the phone was repaired twice and only had more issues, I requested a call back from her Manager and up until now no call back.

I called again the 2 June spoke to Daniel who called me back and I explained to him the story again.

I do not want to have the phone repaired again. I am working from home and can't afford to be without a phone.

I now have to email a letter to motivate why I am only calling now. Like they dont know its was lockdown.

Can someone please call me to have this resolved.