TM
Thato M

1 reviews | Active since Mar 2018

04 Nov 2020, 17:05

Disrespectful Company

I put in a claim on the 2ndof September and only got a response with a claim number and a paid access on the 23rd of October. I was contacted by one of the consultants on the 3oth of October telling me that I'll be getting a call from a supplier to offer me a phone and deliver. It's now the 4th of November and I have not been contacted or have a phone. I have been without a phone now for two full months this is really unfair I'm not even upset anymore I just want to cry.

This is not just rude it's downright disrespectful

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Replies (1)
TM
Thato M's update06 Nov 2020, 15:52
Reviewer Update
Hi Grace

My claim was put in on the 2nd of September and I paid my access to finrite.
The new underwriters for Telkom are only dealing with claims from the 26th of October.
My claim still needs to be handled by you

I need this matter sorted out ASAP, please.