Dislike

On the 12/1/15, I sent my S3 mini to get repaired through insurance because it was completely Damaged. I went to the Cna VnA Waterfront Cape Town branch to book it in. On the 21/1/15 I was told it was fixed and would be at the branch on 23/1/15. On that day I went in only to find out that my phone is still not there. I decided to go back on 5/1/16 only to spend 2 hours calling the call center back and forth. FINRITE call center was not helpful and out of the 5 times I called the agents either hang up or put me on hold for a long time. The last call I made the agent told<br> me my phone was in Cna Durban. This service is completely shocking and I can't believe I'm still with Edgars.