TM
Thamkazi M
1 reviews | Active since Oct 2018
04 Mar 2019, 09:09
Disgusting service Fin Rights (Pty) Ltd
I submitted my cellphone claim on the 20 January 2019. I made a couple of follow up calls, they call centre number is for ever busy. 2 weeks ago I spoke to Primrose Pholo who is a Team Leader, she promised to follow up on my claim and revert to me. To my surprise when I called today, 4 March 2019 that she has not done anything and she is avoiding my calls.
I will never ever do business with Fin Rights again. They have no regards for customers at all. Their service is pathetic.
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Replies (3)0
Replies (3)
Finrite Administrators (no longer in business)'s replyOfficial
04 Mar 2019, 10:03Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply04 Mar 2019, 10:03
Official
Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s replyOfficial
04 Mar 2019, 10:03Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply04 Mar 2019, 10:03
Official
Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
TM
Thamkazi M's updateReviewer Update
04 Mar 2019, 13:15i hope i will not wait for another month to get a call or an update on where my device is.
TM
Thamkazi M's update04 Mar 2019, 13:15
Reviewer Update
i hope i will not wait for another month to get a call or an update on where my device is.