Disgusting service

Edgars Finrite they still refusing to refund me the money i overpaid. They consultants are rude and so unprofessional. I have been calling with no respond all of the agents they tell u about a called logged. I'm disgusted and annoyed as it's not the 1st time i have to deal with finrite with their stupid mistakes. I'll appreciate to get my refund no later than today.