Disgusting Service

To whom it may concern<br> <br> I cancelled my S4 insurance with you guys (c-surance) and i wanted to add my new upgrade phone last week the 21st of April i spoke to a lady and she took all my details down of the new phone. Then on the 25th i was suprised when the debit order did not go through so i called again tuesday the 28 to find out why it did not go through and the guy i spoke to said he will phone me back but he never did d i called again on the 29th and spoke to florence and she said they found my recording with my details and they are busy processing my infomation and she will phone me back and also send me an email with my policy documents till today i have not received anything. My phone is not insuranced what if i get ****** what will happen where will i get my phone.i have been paying tons of money fto insure my S4 what will happen to the money i have paid if i decide now that i want to find another insurance company that is more professional because this is unprofessional and unacceptable its ****. And im taking this to hello peter you guys are **********. Nxa yes i am ****ed off<br> <br> From a angry Client.<br> <br> <br>