Disgusting Service

I am appalled at the service received on my insurance claim from Finrite. My phone was handed in for a damaged screen, it took almost a month to get my phone back. We realised that since the screen replacement wifi and bluetooth would no longer connect. We tried with the help of the Edgars staff to do a reset but this did not help. We then returned the phone to them with the report stating this. Weeks later we get the phone back saying that there is no fault yet it is doing exactly the same thing! We send the phone back and yet AGAIN they return the faulty phone to Edgars! This is disgusting and I am at my absolute wits end with them! They have now had this phone 3 times and we are no closer to them fixing their mess!!!!!!