Disgusting service

<p>I am completely appalled by Cell C-Surance (FINRITE INSURANCE) service! it have been a month now since I have claimed from my insurance after losing my phone. I have to wait more than 20 minutes per call before Cell C-Surance (FINRITE INSURANCE) answer and then another 20 when they do answer and my claim is still not resolved. I need to make calls at least 3-4 times before I can be "helped" for each day I call. Cell C-Surance does not have a complaints number to call and the only email they have they don't respond to queries and complaints. what a ****ty experience I have been experiencing. I am actually disgusted by their service. I need a phone ASAP- do something!</p>