Disgusting customer service

I stopped my debit order as I did not know what itbwas for.<br> <br> Then the bank told me and I called your company to recruit. She said she would in a day or two. Or double debit me month end. It's on your call records. She said my. Policy was reinstalled on both phones. Since then I have paid r1259.00 excess and 10 days with 8 different people that can't help. Eva.Caitlin.Beatrice.mpho.<br> <br> I want answers