KM
Kea M

1 reviews | Active since Apr 2019

05 Apr 2019, 16:34

Disgusting and horrible service

Most ineffective horrible and disgusting service from people who take your money every month but fail to deliver simple service to clients. I'm cancelling my insurance because its no use while I keep losing money every month. Disgusted, most horrible customer service I've encountered

0
Replies (5)
KM
Kea M's update05 Apr 2019, 16:40
Reviewer Update
They'll put you on hold for over 17 minutes as if one doesn't have anything better to do with their time. I'm in total awe for such service
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply05 Apr 2019, 16:43
Official
Dear Customer,
 
Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query.
 
Regards,
 
Finrite Customer Experience Team 
KM
Kea M's update06 Apr 2019, 19:17
Reviewer Update
I've heard that before from 8 of your consultants, I'll believe it when or if it happens.
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply08 Apr 2019, 07:57
Official
Dear Customer,

Thank you for making us aware of your complaint.  One of our Customer Experience Agents  will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team 
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply10 Apr 2019, 08:47
Official

Dear Customer,

With reference to our communication earlier , the order was done.

Regards,
Finrite Customer Experience Team