Disgusting

Hi,

My name is Tebello.

I took an iPhone 7, 32GB, MattBlack with Telkom and I was told that they insure with their trusted insurance co called Finrite but to my suprise they sent to ******. I am mad and fuming with rage of finrite service, it stinks worse than the hostel toilets.

The 1st time I started claimining they have never provided smooth serivice everuntil two weeks of backs and forths but now they have went overboard it has been a month, I have paid my access fee on the 6th January 2020 and I have been calling them asking for feeback and my claim has forever been escalated but I never received any communication from this guys regarding my claim status. I have also been sending emails yet still no response.

From last week Friday I have been trying to phone finrite but the phones rings non-stop without no answer untill to date, I have tried contacting them using email now their emails bounces off "The recipient's mailbox is full and can't accept messages now. Please try resending your message later, or contact the recipient directly."

I do not know what *****ery is going on with finrite but it makes me sad that Telkom has partnered with ****** and send us out to be ****** by these ******. It is really frustrating to be paying monthly instalment plus an access fee only to be ********** like this. Please help. As for Telkom, you should be careful of your so called trusted insurance alliance because your are sure to loose clintele costumer on their account.

Many thanks.