Disgusted with Service and Feedback

<p>I have contacted your Service Centre on the following dates:</p> <p>29.09.2016 - Claimed emailed<br />05.10.2016 - Tablets collected from RAM<br />31.10.2016 - NO feedback from Finrite so contact I contacted you and was told that I needed to pay R150 x 2, which was done on 31.10.2016<br />07.11.2016 - Called and told someone would contact me within 24 hours wrt replacement tablets<br />09.11.2016 = Called as no one had contacted me, told the same story<br />14.11.2016 - Sent email (have to date not received any feedback)<br />15.11.2016 - Called again and told that my claims have been authorised and some would contact me with 24 - 48 hours<br />21.11.2016 - Called AGAIN and confirmed contact details<br />22.11.2016 - Called AGAIN and told that there was a backlog and I would get a call within 3 - 5 working days<br />13.12.2016 - Called and told by the Service Agent that she would call me back once she found out what was going on. Still waiting for this call<br />14.12.2016 - Called again 3 times, get assured my call will be attended to and after 22 minutes call gets cut.</p> <p> </p> <p>I am furious as by premiums get taken off each month, yet I have to put up with terrible service, SORRY NO Service.</p>