PS
PHINDILE S

1 reviews | Active since May 2018

05 Feb 2020, 13:30

DISGUSTED

I'm beyond disgusted with Finrite administrators service, I have submitted all my documents and have been calling almost everyday for more than a month now. No one can assist, I read your reviews on Hello peter and it's just depressing to experience such, worse part is that the response from you guys is an auto reply for every complaint. Who is Finrite CEO???? Do they not care about the reputation of this business or is this just a ****!! I am so shocked of the service i'm receiving from FINRITE and yet i pay for my insurance every month. I am definitely reporting this to the ombudsman

0
Replies (4)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply05 Feb 2020, 14:02
Official
Dear Customer, Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team
PS
PHINDILE S's update05 Feb 2020, 14:07
Reviewer Update
This is what you send everyone!!!!!!!!!!!!!!!!!!!!!!!!!

PS
PHINDILE S's update05 Feb 2020, 14:11
Reviewer Update
This auto reply doesn't even have a response turn around time, as i'm typing this message i have been on hold for 45 min, Calling you guys with my airtime that you will never re-reimburse
PS
PHINDILE S's update05 Feb 2020, 14:14
Reviewer Update
Your agents have been dropping calls since last month. Get Natasha Classen to call me