YS
Yolanda S

1 reviews | Active since Apr 2011

23 May 2017, 10:11

Disgracefull Service

<p>I previously logged a complaint against Finrite Hello Peter Complaint CC/FIN/12676 ***</p> <p>and Finrite advised that i speak to their complaints devision and i didnt because ive also had bad experience where i sent emais and they never resonded, i was told that i can choose a phone worth R9800 and had to pay an excxess fee of +R1400, now that has changed i dont choose a phone they choose for me phones wothe R7999, what will happen to the balance that is due to me after paying so much? that part is never answered by finrite i have sent emails to Finrite Complaints ********** on the 16th of May saying "</p> <p>The amount I was advised I can use was R9800.00 but the phone you are offering me is R7999.00 and I had to pay an additional +R1400.00</p> <p>So I’m sure you guys can do better than an S6, id settle for an S7 . Unless you offering an iphone S6</p> <p> This is long overdue now, i didnt get feedback, sent another email on the 17th of May saying "</p> <p>Please may I have feedback on the last email I sent</p> <p>Alternatively you guys may send me the Huawei mate 9 64GB Gold" guess what, it is now the 23rd of May 2017 and the last response from them was the 15th of May 2017. So what does one do in this instance? I will send another email today giving them the delivery address, let see how long that takes them. </p> <p> </p> <p> </p> <p> </p> <p> </p>

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Replies (2)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply23 May 2017, 10:40
Official

Please be advised that we have received your complaint, and we are currently investigating the matter.

We will be providing you with feedback shortly.

Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***

Kind regards

Finrite

Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply23 May 2017, 10:40
Official

Please be advised that we have received your complaint, and we are currently investigating the matter.

We will be providing you with feedback shortly.

Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***

Kind regards

Finrite