YM
Yonelisa M

1 reviews | Active since Dec 2019

14 May 2020, 22:36

Disappointed

I've been requesting a policy schedule since last year after they canceled my insurance without my consent and they reinstated it. I can't reach them on the phone and they are ignoring my emails as the tfg customer care help desk say they always relay my emails to them. I don't even know if the correct device is covered. I've been requesting this for more than 10 months now. Starting the day the insurance was reinstated.

0
Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply26 May 2020, 10:13
Official
Dear Customer,
 
Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query.
 
Regards,
 
Finrite Customer Experience Team