PN
Pfukani N
1 reviews | Active since Jan 2020
04 Jan 2020, 06:43
Device claim
i Logged a claim with finrite/Telkominsurance on the 6th Nov 2019 and I still haven’t received the device. They are quiet, a tracking number was never sent to me. The last communication I received from them was that the device will be delivered in 3-4 days which was in December 2019
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Replies (2)PN
Pfukani N's updateReviewer Update
06 Jan 2020, 09:05I called Telkominsurance this morning to find out the progress of my claim. I spoke to a consultant by the name of Marco and he told me that no order has been placed for my claim. 2 months later still no progress, no communication nothing!! ???????? I’m fuming ????
PN
Pfukani N's update06 Jan 2020, 09:05
Reviewer Update
I called Telkominsurance this morning to find out the progress of my claim. I spoke to a consultant by the name of Marco and he told me that no order has been placed for my claim. 2 months later still no progress, no communication nothing!! ???????? I’m fuming ????
Finrite Administrators (no longer in business)'s replyOfficial
08 Jan 2020, 08:31Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply08 Jan 2020, 08:31
Official
Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team