DELAYED IN COMPLIANCE OFFICER DEPARTMENT

Good Day<br> <br> Im waiting now for 2 months for my matter to be resolve to pay R600 excess for 1700 phone. I was never inform about any changes or received policy documents. I didn't received any MMS from your department and I never inform your department to send MMS for policy documents. I have requested for standard excess due to no communication and finrite has do their own things without my consent to do so.<br> <br> Please finalise my matter and im 3 months without a phone. Finrite don't communicate with their customers and its wrong just to make changes without notify customers.<br> <br> Not good to do business with a company that frustrated and upset an customer.<br> <br>