VB
Vincent B

1 reviews | Active since Aug 2015

05 Aug 2015, 14:22

Damage Cell Phone 6

Good day<br> <br> I took my phone in to Edgars store on 07 June 2015 for repairs as my screen was shattered. I waited for more that a month and had no response. on 23 July 2015 Edgars sent the an email requesting a report why the phone was BER. I waited almost two weeks and got the phone back.<br> <br> Yesterday 04 July 2015 I took my phone back to Edgars Gateway after I got it back form IFix store Gateway.<br> When I collected my phone from iFix they informed me that there were parts and components missing out of my phone and that this phone cannot be fixed now.<br> <br> I am extremely sadden and disappointed in the service that I have been getting from this company Finrite. As far as my knowledge I did not give Finrite or and one else permission to take out any components out of my phone. The only thing that was wrong with my phone was that the screen was broken.<br> <br>

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Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply05 Aug 2015, 15:26
Official
Hello vincent.botha,

Please be advised that we have received your complaint, and we are currently investigating the matter.

We will be providing you with feedback shortly.

Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***

Kind regards

Finrite