ZD
Zukiswa D

1 reviews | Active since Feb 2020

23 Mar 2020, 13:31

Contract Phone

On the 28/12/2019 i took my phone in Telkom Prominade (Western Cape) for repairs. They sent me an email says my phone is unrepairable i need to pay access fee to get a new phone. I did pay the access fee still haven't recieved my phone. They said they no longer selling the phone that i was using. When i call them they drop the calls after authentication. Claim ***. Account number ***. Reference TC028525.

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Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply30 Mar 2020, 14:23
Official
Dear Customer,
Thank you for making us aware of your complaint.  One of our Customer Experience Agents  will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team