1 reviews | Active since May 2017

28 Jun 2017, 15:15

Completely ignores request to cancel insurance

<p>Unfortunately this will be my second review on the issue. </p> <p>Cell C/ Finrite insurance completely ignores cancelled my insurance and continues to charge me monthly fees. </p> <p>Their channels of contact are poor at best. Any response I have had is nothing more than automated emails feigning at addressing my my query within 24 hours, but it's been a week.</p> <p>The issue was supposed to have been resolved I've a month ago after having to result to Hellopeter for help (see previous review) </p> <p>And yet I am still being charged. It is incredibly frustrating!!!! Cell C you suck</p> <p> </p>

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Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply28 Jun 2017, 17:29
Official

Please be advised that we have received your complaint, and we are currently investigating the matter.

We will be providing you with feedback shortly.

Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***

Kind regards

Finrite