RM
Richard M

1 reviews | Active since Mar 2015

18 Mar 2015, 13:47

Complaints

What a bad service I got from Finrite for so many years I've been insuring my phones with Finrite but today my claims are being DECLINED without any valid reasons just because my phones are ****** from the car then they giving me a lousy reason its normal for a human being to forgot the phones anywhere that's why I always make sure that my phones I insured with the right company, I'm a very unhappy customer and I think the bad assistance from this company must be brought under somebody's attention.<br> Please find the attachments and re asses my claims, on the 05th March 2015 when I get off from my car I locked my car with a mobiliser as usual then get to the shop that day when I want to make a call I then realised that I forgot my 2 phones [Blackberry 9380 IMEI *** & Blackberry Z10 IMEI *** in a car seat for about 10 minutes immediately then I went to the car to fetch it and I found it ******, when I round my car I found one of my door where not locked proper then I think the person who ****** my phones used that door. That was not my intention to leave phones in the car just each days got its own things.<br> How can I still inform customers that the finrite it's g

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Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply20 Mar 2015, 09:35
Official
Hello mokokolsg@,

Please be advised that we have received your complaint, and we are currently investigating the matter.

We will be providing you with feedback shortly.

Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***

Kind regards

Finrite