TX
Thokozani X

1 reviews | Active since Oct 2019

16 Oct 2019, 14:41

Complaint against Telkom Finrite

they never answer calls when we call. Ive been trying to cancel my cellphone insurance and they said there's 30 days waiting period. I've been waiting for more than 2 months now. The insurance is still not cancelled even today. I am debited every month. I want my money back. I spoke to Priscila Ramsey on the 12/09/2019 to log a complaint and get a recording of my call but i am still not assisted. I need this to be reviewed urgentltly. DO NOT TAKE FINRITE INSURANCE. DO NOT!!!!!!!!

0
Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply17 Oct 2019, 09:20
Official
Dear Customer, Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team