Complaint
Worst part insurance company I ever used I claimed on the 23 of December 2019. I haven't received my phone till today. Paid the excess fee 3 weeks ago everytime when I call they keep saying it will max of 72hours last time I spoke to Greshlyn she by Thursday I will receive an sms or a call from I didn't when I called on Thursday I spoke to Lettisha She again said they are waiting for authorisation and she put me on hold for 55 minutes and I'm still waiting on hold. Please help me. I did my part as a consumer.
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Replies (1)
Finrite Administrators (no longer in business)'s replyOfficial
30 Jan 2020, 16:29Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply30 Jan 2020, 16:29
Official
Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team