Complain

Finrite is the USELESS insurance. I lost my on the 24th of September. I report my phone then they told me that i MUST pay excess fee of R6000 cos i lost my phone within the first 6 months. I told them that why too much money for phone it's even worse because it was my first clam and they told me that must that amount cos there is 25% penalty fee which i also don't understand why the penalty fee as if i just wokeup in the morning and decide to lost my phone. I plea with Letlhogolo Gaethuse and Andile Mkwa**** to reduce the excess but they didn't Want to listern to my please they told me that it's a MUST to pay tha money or if i won't be able to pay the whole amount they told me that i can pay the total excess fee in 3 monthly installment which i was very surprised when they told me cos as far as i know excess it once_off payment.

Because i wanned my phone i paid that R6000 last week on Thursday till now they have NOT deliver my phone. This is a USELESS insurance company. They will hear from my lawyer very soon ,don't want to talk to them anymore.