ZT
Zandile T
1 reviews | Active since Apr 2015
14 Oct 2019, 15:10
**** Company, wouldn't advise anyone to take Insurance with FINRITE
Paid access fee of R600 and told they can fix my device, they are going to replace it. The lady told me last week it will take 3 working days, I called today to find out they haven't even placed an order yet, I asked for a supervisor who is always not available and Riahad Bartis. I wonder if I didn't call how I would know that the claim has not been processed. Every time I have to call them and poor consultants don't even know what to say. They quick to ask for money, I had to pay R20 extra because apperently the device is now R20 extra.
Would Advise anyone to take GAME Insurance / anything that has to do with Finrite.
This is a BAD COMPANY.
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Replies (2)0
Replies (2)
Finrite Administrators (no longer in business)'s replyOfficial
15 Oct 2019, 07:59Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply15 Oct 2019, 07:59
Official
Dear Customer,
Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query.
Regards,
Finrite Customer Experience Team
ZT
Zandile T's updateReviewer Update
15 Oct 2019, 08:39I got a miss call from you, and called back. only to find that they are still telling me the same story of 5 working days, it was 5 working days last week, its 5 working days this week again... I wonder until when.
ZT
Zandile T's update15 Oct 2019, 08:39
Reviewer Update
I got a miss call from you, and called back. only to find that they are still telling me the same story of 5 working days, it was 5 working days last week, its 5 working days this week again... I wonder until when.