cliam

I submitted my claim on Sunday at finrite, today I call them and spoke to crystal, who says to me that I last use the phone with my sim card in January, but in that time I have lost the phone and put the claim which was approved in February I was told to pay R600 access fee which I did. Now she tells me there last time I used the phone it was in Jan, when I'm verifying things with her they never captured the new phone on their system who's fault is that not mine. It clearly shows that some people they do their job and now it is me who has to suffer for their mistake. Now they wanna decline it because they do not do they jobs, poor services <br>