EK
Evelyn K
1 reviews | Active since Oct 2020
23 Oct 2020, 08:39
Claims
I made claims in August,they sent a message that I can go collect a phone from Edgars. When I went to Edgar's the employees told me that l should go to Her for claims as they are no longer working with Finrite. I went to jet,the called Finrite and the call was not answered for 48 minutes. Then I decided as there was no help.l went to Jet again yesterday and the same thing happened. I requested the Finrite email address from Jet and I was told that they do not have it. And it's the third month of my claim,Finrite will say my claim expired since 3months is about to lapse.
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Finrite Administrators (no longer in business)'s replyOfficial
23 Oct 2020, 14:57Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team
Finrite Administrators (no longer in business)'s reply23 Oct 2020, 14:57
Official
Dear Customer, Thank you for making us aware of your complaint. One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team