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1 reviews | Active since Jul 2016

19 Jul 2016, 11:18

Claim process

<p>I called in to Finrite Insurance to claim for my damaged screen and the consultant advised me that the handset will only get repaired if i pay the access fee first.</p> <p> </p> <p>the company forgets that i pay them on a monthly basis and never miss a payment but the advise that the handset will only get fixed after i have payed the amount.</p>

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Replies (4)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply19 Jul 2016, 11:24
Official

Good day

Please be advised that we hereby acknowledge receipt of the complaint and would investigate the matter accordingly. We will provide the required response as soon as possible after the matter has been investigated.

Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply19 Jul 2016, 11:28
Official

Please be advised that we have received your complaint, and we are currently investigating the matter.

We will be providing you with feedback shortly.

Should you have any further queries, please do not hesitate to contact us on ********** or alternatively you can email us on ********** />
Kind regards

Finrite

's update26 Jul 2016, 12:25
Reviewer Update

I have not heard anything from Natasha Carr that called me last week and am awaiting feedback from what i requested her to do.

this is very bad service

Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply26 Jul 2016, 13:58
Official

Please be advised that we have received your complaint, and we are currently investigating the matter.

We will be providing you with feedback shortly.

Should you have any further queries, please do not hesitate to contact us on ********** or alternatively you can email us on ********** />
Kind regards

Finrite