Claim pay out not at current market value

Item: Finrite Administrators (no longer in business)
Rating: 1
Author: tholakele D

I'm utterly disappointed in the fact that I've be paid out less than the current value of the device I initiated a claim for, I've called finrite today however I've been told it was my fault cause I didn't realize that yesterday, however they do pay out the current value of the device. My argument is that why have a clause that one is paid out current market value of the phone when that is not the case.

Helpful (0)

Replies (2)

Finrite Administrators (no longer in business)'s replyOfficial

02 Oct 2018, 12:05

Good day Tholakele,

We acknowledge receipt of your complaint and we would like to assist you accordingly in investigating the matter.

Could you kindly provide us with your ID/account or claim number in order to assist.

Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***

Kind regards

Finrite

Finrite Administrators (no longer in business)'s reply02 Oct 2018, 12:05

Official

Good day Tholakele,

We acknowledge receipt of your complaint and we would like to assist you accordingly in investigating the matter.

Could you kindly provide us with your ID/account or claim number in order to assist.

Should you have any further queries, please do not hesitate to contact us on *** or alternatively you can email us on ***

Kind regards

Finrite

tholakele D's updateReviewer Update

10 Oct 2018, 07:09

How long do you guys take to investigate??? And do you not communicate with the customer???? t is now a week and no response from finrite, an email has been sent with my personal information however I guess they don't care about the customer, all their interested in is money only.

tholakele D's update10 Oct 2018, 07:09

Reviewer Update