CLAIM I DID NOT PAY PREVIOUS EXCESS AND ITS NOT MY 3RD EXCESS PAYABLE ITS OVER MY YEAR OF MY POLICY

<p>Good Day</p> <p> </p> <p>I have submit a claim early this year and pay excess. now finrite inform me i didnt pay excess and i did. I have ask several questions to the finrite consultant how will i get a phone if i didnt pay excess then it means i receive it by the back door. That is not my problem if you didnt receive my excess. take it up with the store.</p> <p> </p> <p>I cant pay for the 3rd excess claim. As per the consultant my year date start from the date i put in my first claim and its wrong. </p> <p> </p> <p>I want to make this example. If i join the insurrance policy at 01 January then my year will be over on the 31 December each year. If i put in a claim in the december then i must pay the 1st payable excess. and if i claim the next year i must still pay my 1st payable excess. As per the consultant i must pay the following year the 2nd payabe and if i claim march the following year then my year starts over. thats *****ing from your customers. please correct my claim. i need my phone a.s.a.p. this is **************** FROM CUSTOMERS. </p>