VB
Vonani B

1 reviews | Active since Oct 2020

06 Oct 2020, 09:09

Claim finaly processed

I lost a device on the 9 of September 2020 my claim was approved on 14 September I paid access the same date , I had a challenge with getting through to Finrite as they usually do not respond to emails, I am glad that despite all the frustrations I finally received a new phone, the claim has been approved thanks you Finrite just improve your claim process to be user friendly

0
Replies (1)
Finrite Administrators (no longer in business)
Finrite Administrators (no longer in business)'s reply06 Oct 2020, 11:30
Official
Dear Customer, Thank you for making us aware of your complaint.  One of our Customer Experience Agents will make contact with you to assist with your query. Regards, Finrite Customer Experience Team